Privacy Policy

1. Introduction

Earth Club LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website earthclub.kitchen (the "Site"), purchase our products, or otherwise interact with our Services.

This Privacy Policy applies to all visitors, users, and customers of our Site and Services, and complies with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and other applicable state privacy regulations.

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our Site or Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Name, email address, password, phone number
• Place an order: Shipping address, billing address, payment information
• Contact us: Name, email address, message content
• Subscribe to marketing: Email address, communication preferences
• Participate in promotions: Contest entries, survey responses

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Information: Pages viewed, time spent on pages, links clicked, referring URLs
• Location Information: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, shipping carriers, analytics providers, and social media platforms when you interact with our content on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Order Fulfillment

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Handle returns, refunds, and customer service inquiries
• Verify payment information and prevent fraud

3.2 Communication

• Respond to your inquiries and provide customer support
• Send transactional emails related to your purchases
• Send marketing communications (with your consent)
• Notify you of changes to our policies or services

3.3 Business Operations

• Improve our products, services, and website
• Analyze website usage and customer behavior
• Personalize your experience
• Conduct research and analytics
• Ensure security and prevent fraud

3.4 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and processes
• Enforce our Terms of Service
• Protect our rights and the safety of others

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment Processing: Secure third-party payment processors
• Shipping and Logistics: UPS, FedEx, USPS
• Email Services: Transactional and marketing email providers
• Analytics: Website analytics and optimization tools
• Customer Support: Help desk and support platforms
• Cloud Hosting: Vercel, database providers

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. For detailed information about our use of cookies, please see our Cookies Policy.

6.1 Types of Cookies We Use

• Essential Cookies: Required for site functionality and security
• Performance Cookies: Help us analyze site usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications at any time

7.2 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations (e.g., tax records, order history)
• Resolve disputes and enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us at privacy@earthclub.kitchen.

10. International Data Transfers

Our operations are based in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to the transfer of your information to the United States.

11. Third-Party Links

Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our Site does not currently respond to "Do Not Track" signals, as there is no industry standard for how to handle these signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the Site with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. For material changes, we may provide additional notice, such as an email notification or a banner on our Site.

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: